Other Claims

Other Claims – The Instructions

[tabs tab0=”Instructions” tab1=”Step 1″ tab2=”Step 2″ tab3=”Step 3″]

[tab id=0]

Welcome to the Easy Claims Wizard »

In order to make this process easy for you we have created a step by step claim wizard.
To start the claim process please click Step 1

[tab id=1]

Find the correct Claim Form »

Please choose the correct claim form from your insurance company below, download and print it

BnB Sure


MUA Individual

Mutual and Federal



[tab id=2]

Complete the Claim Form »

Fill in the necessary information and please don’t forget to sign and date the page.

Please note that your claim must be submitted to your insurance within 30 days from date of occurrence in order to avoid repudiation and that the excess in your policy is applicable

[tab id=3]

Send us your Claim Form »

Please forward the claim form together with a damage report and a quotation for the replacement or repairs of your property to Tiziana Di Cosmo our claims manager ) or fax +27 21 551 8061.

It is important to know that all maintenance and wear&tear related claims are generally not covered in terms of the policy wording and first will be investigated by the insurance company (e.g. waterproofing, blocked pipes, bad workmanship, etc.). However, we will gladly hand in your insurance claim and support a positive outcome but the claim can still be repudiated at a later stage.